APEX Insight: A survey by the Open Doors Organization says that travelers with disabilities contribute $17.3 billion to the industry every year. As the Americans with Disabilities Act (ADA) celebrates its 25th anniversary, we examine the efforts of airlines and airports to accommodate all travelers. – See more at: http://apex.aero/2015/08/05/air-travel-passengers-with-disabilities#sthash.1zt4Qj5s.dpuf
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.