Have you ever been to a foreign city and not been able to figure out the names of the stations or directions of that city’s metro? Did you feel completely lost and upset with whoever designed the system? Maybe as a parent you have tried taking a bus with a stroller and gave up because you were not able to take it up the steep stairs? Or maybe you had to walk on the road among traffic and cars because the sidewalk was blocked by construction or parked cars?
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.