For blind Metro riders, it’s about more than minding the gap


Like the thousands of others riding Metro during a typical afternoon rush hour, she will contend with crowds of people swirling around like bumper cars and try to squeeze her way into a packed train. Unlike most of her fellow commuters, though, Stanley navigates the chaos without being able to see.

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.