When a Colleague Takes a Parking Space for People With Disabilities


Two colleagues seem to be using parking spots they don’t deserve. But deciding whether to bring this up with management depends partly on sorting the facts from rumors — and dubious assumptions.

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.