Universal design is an important concept in effective communication. Signage, for example, addresses people’s diverse abilities when it includes easy-to-recognize graphics, large print, raised or Braille lettering, and color combinations that people can see. “If a design works well for a person with a disability,” says Fletcher, “it probably works better for everybody.”
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.