Empathy in Product Design: Connecting Human-Centered Design & Engineering


Line//Shape//Space shares the experiences of many designers and engineers to illustrate the growing recognition of the importance of compassion in product design.  Timothy Prestero, CEO of Design that Matters, explains human-centered design and engineering in a way that echoes a growing movement for a more empathic product design process.

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.