What is inclusive design?

To design something to be inclusive means to make it approachable for a diverse set of users. Often, this focuses on optimization for accessibilitywithout compromising the experience of users not using assistive technology. (Assistive tech might include things like screen reader apps that “read” a web page for visually impaired users, speech input software, and other programs and products.)

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.