Marsha Mazz


Director, Office of Technical and Information Services, U.S. Access Board

Marsha K. Mazz has been with the board since 1989 and oversees the technical assistance programs for the ADA and the Architectural Barriers Act (ABA). Her office is responsible for the continued development of the ADA and ABA Accessibility Guidelines, the Section 508 Standards for Accessible Information and Communications Technology, and the Standards for Accessible Medical and Diagnostic Equipment. Her office includes the Board’s research, training and technical assistance programs and provides on-line guidance as well as toll-free and e-mail responses to questions about the Board’s guidelines and standards. She is the Access Board’s representative to the model code organizations and is a member of the ICC/ANSI A117 Committee on Architectural Features and Site Design of Public Buildings and Residential Structures for Persons with Disabilities; and the National Fire Protection Association’s (NFPA) Disability Access Review Advisory Committee (DARAC). Her prior experience includes service with a center for independent living, as a member of the Maryland State Planning Council on Developmental Disabilities, as a board member for the National Council on Independent Living and as chair of the Washington Metropolitan Area Advisory Committee on Transportation for People with Disabilities.

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Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.