Design is a process by which we improve our world by shaping the objects, environments and systems in it, from the mundane (cupcake tins, lawnmowers) to multi-authored intangibles (governments, social media platforms). A “good” design not only supplies elegant or excellent performance, it is also approachable and accessible.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.