Tag Archives: communication

Good design should be inclusive and accessible — but what’s the difference?


What does someone who’s hard of hearing, someone with a severe ear infection, and a commuter on a packed subway who forgot their earphones have in common? They would all struggle to interact with audio content in a digital interface. There are two primary ways to approach design that can solve problems such as this: accessible design and inclusive design.

Communicating Across a Life Span: Universal Design in Print and Web-based Communication


Universal design is an important concept in effective communication. Signage, for example, addresses people’s diverse abilities when it includes easy-to-recognize graphics, large print, raised or Braille lettering, and color combinations that people can see. “If a design works well for a person with a disability,” says Fletcher, “it probably works better for everybody.”