In the new book Mismatch, designer Kat Holmes demystifies the buzzy design process embraced by companies, from Microsoft to Google.
The terminology and concepts of accessibility, inclusive design, and universal design are often intertwined. I think they interrelate, and each has an important meaning of its own.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.