When you’re travelling with a disability or access issues, it’s important to know that your needs can be met in the destination you are travelling to. This means planning your trip well: unlike for most able-bodied people, it’s much more difficult to act spontaneously and hope for the best. Unfortunately, most people with access issues – through disability, age or injury – have difficulty finding any information, let alone reliable information.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.