The challenges faced by disabled commuters

The daily commute can be testing for many workers, but disabled travellers often face extra challenges and costs.

One Paralympian told the BBC that public transport was simply not fit for purpose to accommodate their needs.

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.