Universal Principles of User Experience Design

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We’re increasingly asked to solve design problems that — as new technologies are imagined and invented — have never been solved before. The good news is that the principles of the past still work.

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.