What none of the people pouring out their problems to Alexander knew is that she is legally deaf and blind—and has her own deep fears about how the new coronavirus threatens the estimated 2.4 million Americans, and millions more across the globe, who, like her, rely on touch to communicate, navigate, and care for themselves.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.
