Lucy Jung never thought much about designing for sick people. Then she was diagnosed with a brain tumor. She recovered, and the experience has driven her toward what she now thinks of her calling: to use design to help improve the quality of life of hospital patients and those with chronic conditions.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.
