Category Archives: Goals of UD

How we do our work matters: Accessibility and Inclusive Design

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Many people use accessibility and inclusive design as interchangeable terms. However, they are not the same thing. Accessibility is an outcome, and inclusive design is a process. As an outcome, accessibility is a thing that we measure — how well does a digital asset meet technical requirements such as the Web Content Accessibility Guidelines? How easy is it for someone with a disability to use? Can people with different disabilities complete tasks? 

Accessibility, the future, and why Domino’s matters

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Accessibility in the digital space has come a great distance in a relatively short time, in many ways opening up the entire digital economy of the 21st century to millions of users. But the fact that one company—Domino’s Pizza—could try taking a case for not making its services accessible to the highest court in 2019 makes clear how much work there is left to do to make the online world equitable, both today and in the future.