In 2014, H&R Block paid $145,000 to settle a suit filed by the U.S. Justice Department that claimed the company’s website, created by HRB Digital LLC, violated Title III of the Americans with Disabilities Act. In 2008, Target was forced to pay $6 million in damages related to its online checkout process.
An accident in a swimming pool left Chieko Asakawa blind at the age of 14. For the past three decades she’s worked to create technology – now with a big focus on artificial intelligence (AI) – to transform life for the visually impaired.
Today marks the seventh Global Accessibility Awareness Day, a celebration of inclusion and digital access for people with disabilities. Microsoft took the opportunity to unveil the Xbox Adaptive Controller, a gaming controller designed to accommodate a range of special needs, and Apple announced that its Everyone Can Code curricula for the Swift programming language will come to schools with vision- and hearing-impaired students.
From tech to media to consumer products, there’s been a big push to make corporate America more inclusive. Kat Holmes, who lead inclusive-design initiatives at Microsoft and Google, wants companies to think beyond workplace culture to consider inclusivity in the context of the products they create.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.