What is life really like for disabled people? The Disability Diaries reveal all

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We asked seven people to keep diaries for a month to document the reality of being disabled in Britain today. Frances Ryan reflects on the issues that arose – public transport, employment, housing, attitudes – and meets four of the diarists.

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.