Companies can make work far easier for disabled employees, if they want to.
Great strides have been made since the passage of the ADA. Increasing access has allowed the disabled to better take part in public life. But at the risk of sounding negative, it’s not enough.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.