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3 inclusive design actions leaders can take right now

May 7, 2019 udcom

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Forrester’s Gina Bhawalkar offers three effective tips from her latest report on inclusive design that can be implemented immediately.

Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.