Inclusion: It’s a worthy concept to encourage political participation, improve economic policy, and make life fairer in myriad other ways. But in the field of design, inclusion can be a source of innovation, too, according to Kat Holmes, director of UX Design at Google.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.