Why Designers Have the Power (and Responsibility) to Improve Human Experience
Design leaders at Google, Microsoft, Uber, and Dropbox share their perspective about the importance of empathy, inclusive design and diversity.
When Empathy Isn’t Enough
Designers need to go beyond empathy to include the disabled community as participants in design solutions.
Empathy in Design and Accessibility
I am an accessibility tester & consultant at IBM, and I also happen to be a person with low-vision (I can see some, but not much) who uses technology. I am also all-too familiar with the “pain” of getting mostly through an online order, only to discover a “submit” button that’s not visible.