Tag Archives: inclusive design

Good design should be inclusive and accessible — but what’s the difference?

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What does someone who’s hard of hearing, someone with a severe ear infection, and a commuter on a packed subway who forgot their earphones have in common? They would all struggle to interact with audio content in a digital interface. There are two primary ways to approach design that can solve problems such as this: accessible design and inclusive design.

How we do our work matters: Accessibility and Inclusive Design

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Many people use accessibility and inclusive design as interchangeable terms. However, they are not the same thing. Accessibility is an outcome, and inclusive design is a process. As an outcome, accessibility is a thing that we measure — how well does a digital asset meet technical requirements such as the Web Content Accessibility Guidelines? How easy is it for someone with a disability to use? Can people with different disabilities complete tasks?