The digital transformation of the world is happening. During this pandemic, and coming out of it, we are hearing from government partners at all levels from around the world that they are already expecting to be relying more on using technology in the future, which is significant.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.
