Voice-controlled technology like Amazon Echo, Siri or hands-free features in Google Maps are things we’re starting to take for granted. But as Mary Meeker’s 2017 Internet Trends Report noted, voice controls are changing computer-human interfaces, and industries, broadly.
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.