Rebecca Alexander volunteered shortly after Governor Andrew Cuomo appealed for mental-health professionals to help counsel first responders traumatized by the covid-19 crisis. A New York psychotherapist, she has taken calls from a young nurse who had trouble sleeping because she was haunted by the sounds of dying patients gasping for breath
Universal Design (UD) is an approach to design that increases the potential for developing a better quality of life for a wide range of individuals. It is a design process that enables and empowers a diverse population by improving human performance, health and wellness, and social participation (Steinfeld and Maisel, 2012). It creates products, systems, and environments to be as usable as possible by as many people as possible regardless of age, ability or situation.