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Good design should be inclusive and accessible — but what’s the difference?

back of a head staring at papers on a wall

What does someone who’s hard of hearing, someone with a severe ear infection, and a commuter on a packed subway who forgot their earphones have in common? They would all struggle to interact with audio content in a digital interface. There are two primary ways to approach design that can solve problems such as this: […]

Accessible Online Platforms with Cities4All

The digital transformation of the world is happening. During this pandemic, and coming out of it, we are hearing from government partners at all levels from around the world that they are already expecting to be relying more on using technology in the future, which is significant. 

Communicating Across a Life Span: Universal Design in Print and Web-based Communication

helen osbourne

Universal design is an important concept in effective communication. Signage, for example, addresses people’s diverse abilities when it includes easy-to-recognize graphics, large print, raised or Braille lettering, and color combinations that people can see. “If a design works well for a person with a disability,” says Fletcher, “it probably works better for everybody.”